Our Privacy Policy

Done Digital Limited is committed to protecting and respecting your personal privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and may also be processed by other Done Digital Limited companies or divisions. Please read the below carefully to understand how we use your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

This policy only applies to our website. Our website does offer links to external 3rd party websites and software for the use of some of our services. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access or use the site.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following information and data about you:

Information that you provide by filling in forms on our site: www.donedigital.co. This includes information provided at the time of signing up for an account with us, booking a project with us or requesting further information about our services. We may also ask you for information when you report a problem with our site, or if you lodge a complaint about our systems or services we provide.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our website including, but not limited to, traffic data, location data, device information, web logs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report various information to our advertisers and marketing partners and/or suppliers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

 

They enable us:

  • To estimate our websites audience size and their usage patterns.

  • To store information about your preferences, which allows us to customise our site according to your individual interests.

  • To speed up your searches.

  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Collection for Marketing: We may use Google and Facebook remarketing codes and pixels to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out by visiting Google DoubleClick (Opt-Out of Google Here and Opt-Out of the Network Advertising Initiative Here) or Facebook (You can tweak all of your ad preferences on Facebook by going to Settings followed by Account Settings, and then Ads.).

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your device/s.

  • To provide you with information, products or services that you request from us or that we feel may interest you, where you have consented to be contacted for these purposes.

  • To carry out our obligations arising from any contracts or agreements entered into between you and us.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

If we are under a obligation or duty to disclose or share your personal data in order to comply with any legal obligation, or for the purpose of providing our services in a legal manner. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise this right at any time by contacting us at our registered address (Done Digital Limited - PO Box 2051, Kopeopeo, Whakatane 3159, NZ) or emailing us at support@donedigital.atlassian.net.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

You have the right to access information held about you. If you request this please note there may be a waiting period before it is sent through to you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and can be sent to support@donedigital.atlassian.net

Level 26, PWC Tower, 188 Quay Street, Auckland 1010, New Zealand

Waiho i te toipoto, kaua i te toiroa.

+64 9 972 4398

contact@donedigital.co

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